User agreement
TERMS AND CONDITIONS FOR THE PURCHASE OF GOODS
1. When paying for the goods, the buyer checks the box "I agree with the terms / conditions of the store" and automatically confirms that he is familiar with the rules of the store, the description of the goods, the rules for replacing and returning the purchased goods.
2. The purchased product is non-refundable, except in cases of its invalidity (if the profile is blocked, deleted, an error was made in the product description).
3. Check the product immediately after buying it. If a problem occurs - invalid, blocked, etc. profiles - report immediately. Time to check the goods after purchase - 2 hours. After the specified period, the responsibility for the purchased goods lies with you, and the goods cannot be replaced or returned. If you cannot test a large quantity of a product soon after purchasing, buy the quantity that you can test immediately. Buy the quantity of goods that you can check in the allotted time.
3.2 Refunds/replacements will not be made after logging into the profile, or if other purchase requirements specified below and in the product description were violated.
Practice shows that if you logged into your profile, then the problem is most likely on your side (proxy, software, VPN, etc.). Therefore, check your profiles before logging into them.
The validity of profiles is checked by their ID or by a verification service. After you log into your profile, no replacements are made.
If you are logged into your profile and there is either a check or a ban, then this may be caused by your login, or your other actions that do not fit the proxy, and such profiles are not subject to return and exchange. After you log into your profile, no replacements are made.
That is, the store is not responsible for the performance of third-party services that automate work with profiles, such as antidetect browsers, platform tools and others, and does not guarantee the compatibility of session files or access token. Check on a small amount before a bulk purchase.
It is also not a reason to replace or return a profile:
• If the email in the kit is blocked.
• If after creating a fan page, Business Manager, adding a card in billing or any other actions, the profile was blocked.
• If you can't create a Business Manager on your profile.
• If you bought a profile with an access token, uploaded it to auto-post and found that there is no advertising account there (this can be easily fixed by entering ADS, unfortunately such a bug happens).
• If you used a public checker or public proxies to check profiles or for any actions with them, including an attempt to log in. This is almost a 100% chance of blocking and losing your profiles.
3.3 Please, when contacting the support service, send all the data with the question at once (description and screenshot of the problem, what proxies you use, what actions you performed). Remember that the more information you provide, the faster the issue will be resolved! Take care of your own and other people's time. Support has the right to refuse to resolve the issue without providing complete data on the problem.
4. Before buying, ask all questions in support at the specified contacts. If you were inattentive when choosing a product and, having bought it, then make claims that this is not what you need, not what you wanted to buy, and so on, remember that profiles are subject to replacement only if they are invalid. Profiles purchased by mistake are not exchanged for others, and the funds spent on them are not refunded.
Refunds for QIWI and USDT only.
5. All sales in our store are carried out only in one hand. But the goods in the store are added from profile providers. Therefore, for the sake of general security and to avoid misunderstandings and problems, we strongly recommend that after purchasing any profiles, you change the access methods — passwords, additional data, if any. For our part, we cannot guarantee that all profile providers are 100% fulfilling the agreed obligations. In addition, as written above in the rules, after purchase, responsibility for the goods passes to the buyer — therefore, after purchase, you must change all profile security data — passwords, additional emails and any other data. Do not write to us in a month that access to profiles suddenly disappeared. Remember that if you have not changed the data, claims and complaints will not be accepted.
6. If you have a problem with the purchase of goods, please contact support and be sure to immediately indicate the essence of the issue and purchase data. The more detailed you describe your problem/question, the faster we can solve it!
7. After your request, a response from support occurs within 30–60 minutes during the daytime, but can take up to 24 hours in some cases.
Don't worry, we are always in touch. Absolutely all issues will be resolved.
The store has the right to refuse to resolve the issue to the client and close the application without its permission, in case of inappropriate behavior or use of obscene language.
WHEN USING PROFILES, IT IS PROHIBITED:
• Use your home (local) IP address.
• Use VPN services, both paid and free.
• Use virtual machines, device emulators, VPS, VDS servers (only high-quality private proxies are allowed).
• Use shared/public proxies.
• Use a dynamic IP address (dynamic IP is not a proxy because other clients of your provider have used it before you).
• Authorize in 2 or more profiles using 1 device and 1 proxy.